# OPS-21 Managing Crashes - Implementation

- Domain: OPS – Operations
- Since C5:2020: new in C5:2026
- Web page: https://c5.patrickscheid.de/en/ops-21/

## Basic criterion

### OPS-21.01B

Crashes of system components, parts of or the whole cloud service under the responsibility of the cloud service provider are identified, recorded, and addressed according to the policies and procedures for the identification and management of incidents and crashes (cf. OPS-19).

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Source: BSI C5:2026, machine-readable edition v1.0.1, © Federal Office for Information Security (BSI) 2026, reproduced unchanged under CC BY-ND 4.0 (https://creativecommons.org/licenses/by-nd/4.0/). Change notes: BSI C5:2026 Changelog, © BSI 2026, CC BY-ND 4.0. Unofficial presentation, not affiliated with BSI.