C5 Field Guideunofficial

OPS · Operations

OPS-14 Logging and Monitoring - Retention of the Logging Data

3 sub-criteria, with customer criteria

Changed since C5:2020

Basic criterion

Extended criterion to include SIEM log data as well.

Additional criterion

Additional criterion removed.

Wording in C5:2020

Basic criterion

The Cloud Service Provider retains the generated log data and keeps these in an appropriate, unchangeable and aggregated form, regardless of the source of such data, so that a central, authorised evaluation of the data is possible. Log data is deleted if it is no longer required for the purpose for which they were collected.

Between logging servers and the assets to be logged, authentication takes place to protect the integrity and authenticity of the information transmitted and stored. The transfer takes place using state-of-the-art encryption or a dedicated administration network (out-of-band management).

Additional criterion

The Cloud Service Provider provides a customer-specific logging (in terms of scope and duration of retention period) upon request of the Cloud Customer. Depending on the protection requirements of the Cloud Service Provider and the technical feasibility, a logical or physical separation of log and customer data is carried out.

All changes since C5:2020

Basic criterion

OPS-14.01B

The cloud service provider retains the generated log data, including SIEM log data, and keeps it in an appropriate, unchangeable and aggregated form, regardless of the source of such data, so that a central, authorised evaluation of the data is possible.

OPS-14.02B

Log data is deleted if it is no longer required for the purpose for which it was collected.

OPS-14.03B

Between logging servers and the assets to be logged, authentication measures are in place to protect the integrity and authenticity of the information transmitted and stored. The transfer uses state of the art encryption or a dedicated administration network (out-of-band management).

Complementary customer criteria

What cloud service customers implement on their side.

Cloud service customers ensure with suitable controls that they determine whether they require access to the customer-specific portion of the cloud service derived data that consists of log data, and if so, actively request it.

All customer criteria in one place

BSI text from C5:2026 and its changelog: © Federal Office for Information Security 2026, reproduced unchanged under CC BY-ND 4.0. Unofficial site, not affiliated with BSI. Licence and sources